Something isn't working — what do I do?
Quick answer
Most problems are the level’s rules: exact hands from level 5, a timer from level 8. If something is still wrong, email support.
My answer was close but marked wrong
- From level 5 the hands must be exact.
- Use the − and + arrows to set the last minute.
- Check the short hand too. It must point at the right hour.
The hands won’t drag
- They lock while a message is up. Tap the button on the message first.
- Use the arrows instead. Hour and Minute each have − and +.
The timer is too fast
- The timer starts at level 8. It gets shorter each level.
- It never goes under 10 seconds.
It’s too hard or too easy
- The start level comes from the player’s age.
- Each finished day moves up one level.
Did I lose my points?
- Points are saved when a day ends, when you tap Stop for now, or when you tap the X.
Contact support
- Email: appstoresupportwithasmile@icloud.com
- Say what you tapped and what happened.
- Add your iPhone or iPad model and iOS version.