Something isn't working — what do I do?
Quick answer
Most problems are the game’s rules: the tray needs a coin before you can give change, and upgrades need enough coins. If something is still wrong, email support.
I can’t tap Give change or Pay
- The tray is empty. Tap at least one coin in the Till first.
- A message is up. Tap its button first.
My change was marked wrong
- The tray total must match exactly.
- Check the total on the tray before you tap.
- Tap a coin on the tray to take it off. Or tap Undo.
I can’t buy an upgrade
- Not enough coins. The price button is grey.
- Already bought. It says Owned.
The timer is too fast
- The timer starts at level 8. It gets shorter each level.
- It never goes under 10 seconds.
It’s too hard or too easy
- The start level comes from the player’s age.
- Each finished shift moves up one level.
Did I lose my points?
- Points are saved when a shift ends, when you tap Stop for now, or when you tap the X.
Contact support
- Email: appstoresupportwithasmile@icloud.com
- Say what you tapped and what happened.
- Add your iPhone or iPad model and iOS version.