How do I connect to my coach?
Last updated
Your coach texts you a 10-character invite code. On the Teams tab tap the + next to Coaches, pick which athlete it is for, paste the code, enter the phone number your coach has for you, and tap Connect.
Before you start
Your coach or trainer sends you a 10-character invite code, usually by text. One code connects one athlete to one coach. If you have more than one athlete, you need a code for each.
Connecting
- Open the Teams tab.
- Next to Coaches, tap the + (it reads Manage and +). The Connect a coach card opens.
- Under For, tap the athlete this code is for. + Add creates a new athlete if they are not listed yet.
- Paste or type the code into Invite code. There is a Paste button.
- Enter Your phone number — the number your coach has for you. It has to match what the coach entered.
- Tap Connect.
When it worked
On the Teams tab the athlete’s row under Coaches shows a green dot for each connected coach or trainer — for example “• Coach • Trainer”. Their sessions start appearing under Sessions and on Home.
Managing connections
Manage next to Coaches lists every connection for the selected athlete, one row per coach or trainer. Disconnecting ends what that coach can see — see who can see my athletes’ information?.
If your coach disconnected you
Their sessions stop arriving and the connection leaves your Teams list within a couple of minutes. If they resend the invite, wait a few minutes, then enter the same code and your phone number again on the Connect a coach card. If the app answers that the invite was disconnected, the resend has not landed yet — try again in a few minutes. The green dot comes back a couple of minutes after a successful Connect.