Team Assist Help
Note Team Assist is in active development. Some details below may change between releases.

How do I delete my account or data?

Last updated

Quick answer

Deletion is handled through the request page at legal.mytombrown.com/delete-account, which explains what to send and what happens next.

There’s a dedicated page for deletion requests, which works whether or not you can sign in.

Go to the account deletion page

In short: email the support address with the account email address, saying whether you want everything removed or only certain information. You may be asked for limited details to confirm the account is yours, and you’ll be told when it’s done.

One thing worth repeating from that page, because it matters: never send your password, verification code, or recovery credentials. Nobody at Team Assist will ask for them, and anyone who does isn’t us.

Records about an athlete under 18

An athlete under 18 has no account, so there’s no account to delete. What exists is a record their coach keeps.

If you’re asking about such a record — as a parent or guardian, or as the coach — use the same page and explain the situation: who you are, which athlete, and which coach. The deletion process on that page covers what a request can include and what happens next.