Something isn't working — what do I do?
Quick answer
Most problems are a permission that is off or an iCloud issue. Check the fixes below, then email support if it still isn’t working.
Calendar problems
- “Calendar access is off”: open iPhone Settings > Apps > Family Dinner Plans and allow Calendars.
- “Choose a calendar first”: in the app, go to Settings > Calendar and pick one.
- “Couldn’t write to the calendar”: pick a different calendar you can edit, then try Add to Calendar again.
Scanning problems
- “Couldn’t read any text in that photo”: take a sharper photo, straight on, in good light.
- No Take Photo option: this device has no camera. Use Choose Photo.
- Camera blocked: iPhone Settings > Apps > Family Dinner Plans, allow Camera.
- Scan got something wrong: fix it in the form before tapping Save.
Suggest Meals problems
- No Suggest Meals button: it needs a device with Apple Intelligence.
- Button greyed out: add meals first, and leave at least one empty slot this week.
- “No Suggestions”: add more meals to your list.
Sharing problems
- “Sharing Problem” or “iCloud couldn’t save the share”: make sure you’re signed in to iCloud, then try Invite Family again.
- Family can’t see changes: everyone needs to be signed in to iCloud.
Grocery list is empty
- Plan meals for that week first, then tap Build Grocery List.
- Check the week with the arrows at the top.
Contact support
- Email appstoresupportwithasmile@icloud.com.
- Include your app version (Settings > About > Version) and what you tapped.