Surface Remote for Companion Help

Surface Remote for Companion Help

Your iPhone or iPad as a button surface for Bitfocus Companion.

Open a question for the quick answer. Want something shown as a video? Request one.

Getting Started

How do I get started with Surface Remote?
Quick answer

Surface Remote turns your iPhone or iPad into a button surface for Bitfocus Companion. Open Connect, tap your Companion under Found on network, and the keys appear on the Surface tab.

Read the full answer →

How To

How do I connect to Companion?
Quick answer

On Connect, tap your Companion under Found on network, or type its Host and Port and tap Connect. The app remembers it and connects again when it opens.

Read the full answer →

How do I build a Dashboard?
Quick answer

Open the Dashboard tab, tap Add keys, page through Companion and tap the keys you want. They stay on one screen, from any page.

Read the full answer →

How do I share keys with another phone (Operator)?
Quick answer

On your Dashboard tap Share, pick keys, name the role and tap Show QR. On the other phone tap Connect → Operator and scan it. Revoke stops it.

Read the full answer →

What does Multi-Instance add?
Quick answer

Multi-Instance is the one in-app purchase. It saves servers, lets you switch Companions from the Surface page, and shows two surfaces at once on iPad.

Read the full answer →

Problems & Contact

Something isn't working — what do I do?
Quick answer

Check the phone and Companion are on the same network, Local Network is allowed, and the Host and Port are right. Still stuck? Share the log from Settings → Diagnostics with support.

Read the full answer →